页数： 253 到书日期： 2023-5-13 上传日期： 2023-5-13

中文概要: 如果你总是能让人们按照你的方式做事，你会怎么做呢？

《你值得更好的》将教你具体的策略和战术，旨在提高你的谈判和说服技巧。仅仅凭直觉和生活经验是不够的。学术研究表明，当你学会如何更好地说服和谈判时，行为和社会科学的具体知识可以发挥作用。

听起来很棒！但是有人能学会这些方法吗？这本书以流畅易懂的风格写成，面向公众，旨在帮助每个人。它有很多富有启发性的谈判场景，任何人都可以认同：员工与雇主和同事；父母与年幼的孩子谈论允许看几个小时的电视，与青少年谈论宵禁；与伴侣讨论关于分担家务和抚养孩子；与客户、投资者、供应商和合作伙伴的商人；与亦敌亦友的政客。

《你值得更好的》充满了“带走”的力量！正如编辑塔米•查普尼克在完成编辑过程后所说，“我发现自己每周至少使用一种从这本书中学到的工具。”它所展示的见解和有用的策略将在你读完后很长一段时间内一直伴随着你。(ZY)

英文简介: What if you could always get people to do things your way?

You Deserve Better will teach you specific strategies and tactics designed to improve your negotiation and persuasion skills. Contrary to popular belief, intuition and life experience are not enough. Academic studies have shown that concrete knowledge from behavioral and social science can be brought to bear as you learn how to persuade and negotiate better.

Sounds great! But can anybody learn these methods? Written in a fluent and accessible style, this book addresses the general public and aims to help everyone. It is rich in instructive negotiation scenarios, with which anybody can identify: employees with their employers and colleagues; parents with young children about hours of television permitted and with teenagers about curfews; partners about sharing housework and raising children; businessmen with customers, investors, suppliers and partners; politicians with friends and foes alike.

You Deserve Better is packed with “take-away” power! As editor, Tami Chapnick, remarked after completing the editing process, “I find myself using at least one of the tools that I learned from this book every week.” The insights and useful strategies that it demonstrates will remain with you long after you have finished reading.

页数： 150 到书日期： 2023-10-11 上传日期： 2023-5-8

中文概要: 商业形态是发展你的业务以确保你能够生存和发展的行为，因为停滞不前不是一个选择。你必须继续转型，你必须带上你团队中的人。 无论你身处哪个行业，或者你的组织面临着什么样的挑战，你都可以运用以下五个基本杠杆来实现真正的改变。 本书通过形态学地图探索了这五个选择中的每一个——一个实用的框架，列出了你可以控制的事情和你可以影响的事情。为你提供了一个简单、强大的框架来创建和沟通你的行动计划，也可以最大限度地发挥你自己的个人影响。 (Sandy)

英文简介: Business morphology is the act of evolving your business to ensure that you can survive and thrive, because standing still is not an option. You must continue to morph, and you must bring your people with you.

No matter what sector you’re in or what challenges your organisation is facing, there are five fundamental levers that you can apply to effect real change.

This book explores each of those five choices through a Morphology Map - a practical framework setting out the things you can control and the things you can influence for each option. It gives you a simple, powerful framework for creating and communicating your plan of action, and also for maxmising your own personal impact.

Julie Nerney, MBA, CDir, FloD has been a serial entrepreneur, and is now a business transformation expert, spanning private, public and not for profit sectors. Geoff Robins BSc, PhD has led a number of major transformation programmes in the private and public sectors and is now a strategic advisor and Non-Executive Director.

页数： 271 到书日期： 1900-1-1 上传日期： 2022-11-9

中文概要: 这个指南借鉴数百个案例研究，为发现工作狂、理解工作狂和治愈工作狂提供一个循序渐进的指导。

美国人喜欢努力工作的人。一天工作18小时，在两次约会之间匆匆忙忙地吃饭的员工通常受到尊重和敬畏。但对许多人来说，这种生活方式会导致家庭问题、工作效率下降，最终导致身心崩溃。《挂在桌子上》面向被罗宾逊称之为“21世纪着装最得体的问题”的人，提供了一个内部视角，了解工作狂对那些与工作成瘾的伴侣、配偶、子女和同事一起生活和工作的人的影响，以及为治疗他们的临床医生提供的适当技术。这本由畅销书作者、广受尊敬的家庭治疗师布莱恩•E•罗宾逊撰写的开创性著作最初于1998年出版，是第一本全面描述工作狂的著作。在这个全新的、全面更新的第三版中，罗宾逊借鉴了他自己的原始研究和多年临床实践中的数百份病例报告。在一个电脑、手机和iPhone允许24小时进入办公室的世界里，工作狂的痛苦变得更具挑战性，即使是在周末和度假。工作狂的成年子女描述了他们童年的痛苦，以及他们仍然背负的终生遗产，而工作狂的配偶或伴侣则揭示了他们空虚的关系与孤立和孤独。当工作狂在工作中占据主导地位时，雇主和企业同事会一起讨论公司的成本。《挂在桌子上》包含了询问与安慰，是一个循序渐进的指南，帮助读者发现工作狂，理解工作狂并治愈工作狂。(ZY)

英文简介: Draws on hundreds of case studies to provide a step by step guide to spot workaholism, understand it, and recover

Americans love a hard worker. The worker who toils eighteen-hour days and eats meals on the run between appointments is usually viewed with a combination of respect and awe. But for many, this lifestyle leads to family problems, a decline in work productivity, and ultimately to physical and mental collapse. Intended for anyone touched by what Robinson calls “the best-dressed problem of the twenty-first century,” Chained to the Desk provides an inside look at workaholism’s impact on those who live and work with work addicts—partners, spouses, children, and colleagues—as well as the appropriate techniques for clinicians who treat them. Originally published in 1998, this groundbreaking book from best-selling author and widely respected family therapist Bryan E. Robinson was the first comprehensive portrait of the workaholic. In this new and fully updated third edition, Robinson draws on hundreds of case reports from his own original research and years of clinical practice. The agonies of workaholism have grown all the more challenging in a world where the computer, cell phone, and iPhone allow twenty-four-hour access to the office, even on weekends and from vacation spots. Adult children of workaholics describe their childhood pain and the lifelong legacies they still carry, and the spouses or partners of workaholics reveal the isolation and loneliness of their vacant relationships. Employers and business colleagues discuss the cost to the company when workaholism dominates the workplace. Chained to the Desk both counsels and consoles. It provides a step-by-step guide to help readers spot workaholism, understand it, and recover.

页数： 166 到书日期： 1900-1-1 上传日期： 2022-9-14

中文概要:

英文简介: Take charge of your finances and build your future

If managing money feels intimidating, you’re not alone. The Personal Finance Workbook for Beginners clarifies key financial concepts, offers straightforward advice, and puts you on the path to greater success with money—no matter your age, job, or bank balance.

No time like the present—Get started right away with practical, empowering guidance for everything from creating a budget to managing debt and investing.

A hands-on workbook format—Write directly in this book as you take quizzes and answer questions that will give you a clearer picture of your finances and help you set achievable goals.

Make a plan that works for you—Determine the best ways to make the most of your money based on your personal needs, values, and lifestyle.

Grab this book today and face your financial questions with confidence!

页数： 496 到书日期： 1900-1-1 上传日期： 2022-7-28

中文概要:

英文简介: From the founder of the popular online community Tiny Buddha.com comes a daily inspirational guide of simple and creative challenges to help you actively spread love to those around you.

Tiny Buddha’s 365 Days of Tiny Love Challenges is a simple guide to help readers pursue happy, connected lives and bring greater love into the world.

Each week begins with an inspirational message written by members of the TinyBuddha.com online community, followed by seven days of short challenges that focus on self-love, giving and receiving love in relationships and friendships, and spreading love in the world, such as:

Write a list of three things you appreciate about yourself and place it somewhere in your home where you’ll frequently see it throughout the day

Compliment someone who serves you in some way (for example, a waiter, barista, or bus driver) on how well they do their job

Keep an eye out for someone who looks sad—a friend, coworker, or even stranger—and say something that might make them laugh or smile.

By using the book each day throughout the year, readers will learn to develop closer bonds in relationships, let go of anger and bitterness, better understand themselves and their loved ones, and turn strangers into friends.

页数： 240 到书日期： 2021-12-30 上传日期： 2021-12-30

中文概要: 你的虚拟培训工具调整好了吗？

有了这本书，你就能找到了不用出门就能接触异地的观众的最佳方式了。你已经了解到的有效的虚拟培训计划是相对较短、高度相关且极具吸引力的。现在你需要这些久经考验的真正工具，它们将使你的下一个项目取得全面的成功。

《虚拟培训工具和模板：在线时事学习行动指南》提供了一流的经验证的虚拟培训资源程序。让培训师专家辛迪·哈格特的专业虚拟工具为你所用，并从一系列的训练开拓者中发现新的观点。你会从他们的现实世界中吸取的教训里得到充分的反馈，并获取他们的行业秘密。

哈格特从简单的四步骤开始，帮助你选择正确的技术，她还为你提供有关如何设计内容、开发活动和与主持人和制作人一起工作的指导。如果你想知道如何为参与者做准备并评估项目结果，那么哈格特的每一步都有你所需要工具和模板。哈格特作为一个虚拟培训的先驱，为教学设计师、培训师、学习协调员和培训经理们写了这本书，她还在继续尝试创造性的技巧。

完整的指南铸就了这部受欢迎的虚拟培训指南，让我们使用它们来深入研究哈格特的虚拟培训的整体方法。（WYL）

英文简介: Are your virtual training tools ready for a tune-up?

You’ve discovered the best way to reach remote audiences without boarding a single plane. And you’ve learned that an effective virtual training program is relatively short, highly relevant, and extremely engaging. Now you need the tried-and-true tools that will make your next program an all-out success.

Virtual Training Tools and Templates: An Action Guide to Live Online Learning offers proven resources for delivering top-notch virtual training programs. Make expert trainer Cindy Huggett’s professional array of virtual tools your own, and discover new perspectives from a range of training trailblazers. You’ll find their real-world lessons learned and get full access to their secrets of the trade.

Starting with a simple four-step process (get started, get ready, get buy-in, and get going), Huggett helps you select the right technology, then offers detailed sections on how to design content, develop activities, and work with both facilitators and producers. And if you’re wondering how to prepare participants and evaluate program results, Huggett does not disappoint. Follow along as she guides you with new and relevant tips, tools, and templates every step of the way.

A virtual training pioneer, Huggett wrote this book for you---instructional designers, facilitating trainers, learning coordinators, and training managers. And she continues to experiment with creative techniques and hone her skills so you can jump in with confidence.

This complete guide builds on the author’s popular The Virtual Training Guidebook---use them together or on their own to delve into Huggett’s holistic approach to virtual training.

页数： 328 到书日期： 1900-1-1 上传日期： 2021-9-15

中文概要:

英文简介: The history of modern Socially Responsible Investment began with the Apartheid crisis in South Africa in the 1970s. When asked if divestment played a role in ending South African Apartheid, Nelson Mandela answered "undoubtedly". But what about SRI in the 21st century, does it make a difference for society? The first part of this book explores the innovative approach of socially responsible investors in building engagement approaches, mobilizing networks, developing new products, and proposing alternative models showing the potential to create change. The second part interrogates the limits of SRI in making a difference. It questions the potential of SRI to create change but also proposes ways to increase societal impacts of SRI. The last section of the volume addresses the boarder issues of values and governance and shows how they are central in the SRI discussion. The book takes a critical but constructive stance on SRI with the objective of contributing to the capacity and ability of SRI to make a difference. Little research has been undertaken on the societal impacts of SRI. With this book we contribute to this debate, pushing the boundaries of SRI even further.

页数： 234 到书日期： 1900-1-1 上传日期： 2021-8-31

中文概要: 在《毅力之旅》中，普里亚•米什拉讲述了她是如何克服重重困难并成为领导者的。这本书的每一页都有强大的学习内容和信息，作者注入了几个可以在我们日常生活中使用的关于毅力的个人例子。她有力地描绘了一幅文化图景，以及一个受文化制约的个人如何在其他成员的正确支持下实现不可思议的事情。

如果你想出名，你必须先勇敢说出来。在《毅力之旅》中，作者带领我们了解激情、情感、成瘾和文化的含义，而所有这些都是为了教会我们：如果我们继续沉迷于自己的事业，我们如何真正实现。当人们能在文化上变得游刃有余时，他们自然会适应所有特定的环境。一种情况的对错只能由一个在文化中根深蒂固的人来评估，这个人已经把他人放在首位。你的世界观、你思考、说话的方式以及你的信仰都取决于文化的传承。

了解一个来自印度小镇的女性如何做出正确的人生选择，尽管这很有挑战性，但她却成为一名有成就的思想领袖、营销人员和演说家，这是一种解放，她是因为毅力和奉献而成功。(ZY)

英文简介: In the ’Journey of Perseverance’ Priya Mishra recounts how she tore through all odds to become the leader that she is today. With powerful learning’s and messages across every page, the author has infused several personal examples of perseverance that can be used in our daily lives. She strongly paints a picture of culture and how a culturally conditioned individual can achieve the unthinkable with the right kind of support from other members.

If you want to be known, you have to speak up first. In the journey of Perseverance’ the author drives us through the meaning of passion, emotion, addiction and culture - all in one to teach us how, if we stay addicted to our cause, we can actually achieve it. When individuals are culturally adept, they naturally tend to adapt to any given environment. The right or wrong of a situation can only be assessed by a person who is deep-rooted in culture and comes from a legacy that already puts others first before themselves. Your world view, the way you think, speak and what you believe are all dependent on the inheritance of culture.

It is rather liberating to see how a woman from a small town in UP, India goes on to make the right life choices, though challenging, to become an accomplished thought leader, marketer and speaker - not out of spite but out of perseverance, and devotion.

页数： 160 到书日期： 1900-1-1 上传日期： 2021-8-4

中文概要:

英文简介: 杰夫•拉姆热衷于提供令人难以置信的客户服务。

在这本书中，他亲手挑选了最具创意、最独特和最奇特的客户体验示例，这些示例保证会激励您和您的团队超越竞争对手。

这是你的竞争对手希望他们拥有的书，这是你通往服务超级明星的门票，它将向你展示：

您不知道您的服务中存在的差距。

智能技术可以帮助您创造自己的智能体验。

对您的客户来说，简单、经济高效的创意和触动将意味着整个世界。

有趣、新鲜和令人兴奋的新视角将为您的整个团队注入热情。

奇妙的想法和鼓舞人心的故事会让你获得惊人的结果。

为什么不读一下杰夫的书呢？参加这一充满乐趣、令人大开眼界、回报丰厚的全球客户服务之旅呢？他将向您介绍一些他遇到的了不起的人，他们发现了提供世界级体验的非凡方法，他将向您展示如何使用他们的策略，让您的品牌令人难忘，让您的业务不受影响，让您的客户再次增多。

那么，你准备好成为真正的名人服务超级明星了吗？（WYL）

Geoff Ramm has a passion for incredible customer service.

In this book, he’s hand-picked THE most original, unique and quirky examples of creative customer experiences that are guaranteed to inspire you and your team to outperform, outmanoeuvre and stand head and shoulders above the competition.

This is the book that your competitors wish they had, it’s your ticket to service superstardom and it’s going to reveal to you:

The gap in your service that you never knew existed.

Smart techniques to help you generate clever experiences of your own.

Simple, cost-effective ideas and touches that will mean the world to your customers.

Fun, fresh and exciting new perspectives that will inject your entire team with enthusiasm.

Fantastic ideas and inspiring stories that will get you spectacular results.

Why not join Geoff on this highly enjoyable, eye-opening and rewarding customer service journey around the world? He’ll introduce you to some of the amazing people he’s met who have discovered extraordinary ways to deliver world-class experiences, and he’ll show you how you can use their strategies to make your own brand unforgettable, your business unmissable and your customers coming back for more.

So, are you ready to become a true Celebrity Service Superstar?

页数： 288 到书日期： 2022-1-19 上传日期： 2021-8-4

中文概要: 你是否在寻找一种更富有同情心、关怀和爱心的领导方式？

你想成为一为有意义的领导吗？你会反对这个世界上的不公正，努力让世界变得更美好吗？

在这本独特、经授权和鼓舞人心的指南中，商业领袖和B公司大使保罗•哈格里夫斯向您提出挑战——要您摒弃过时、家长式、命令式和控制式的领导方式，转而采用积极、主动和目标导向的风格，这些风格具有激励员工、授权下属、提升效益和改变世界的力量。

保罗将通过将启发性的故事、引语和案例研究相组合的方式引导你学习50种基本的领导力品质。他将为你提供独创性的想法、灵感和思维方式，让你成为一名优秀领导者： 培养、支持和爱护地球以及你们的人民。 在整个组织中释放爱心、同情和关怀。 挑战现状，是积极变革的催化剂。 利用同理心、信任和相互尊重来推动成功，并鼓励他人做到最好。

通过成为一个由原则、目标和激情驱动的真正充满活力和人性化的领导者，您将对您的企业和世界产生更深远的影响，同时创造值得骄傲的价值。（WYL）

英文简介: Are you looking for a more compassionate, caring and loving way to lead?

Do you want to be a leader that makes a meaningful difference, who opposes injustice and strives to make the world a better place?

In this unique, empowering and inspiring guide, Business Leader and BCorp Ambassador Paul Hargreaves challenges you to banish outdated, paternalistic, command and control leadership and instead embrace the positive, proactive and purpose-led styles that have the power to energise, empower, elevate and change the world.

Using an enlightening and thought-provoking mix of stories, quotes and case-studies, Paul will guide you on a journey through 50 essential leadership qualities. Day by day he-™ll equip you with ingenious ideas, inspiration and the mindset you need to become a leader who:

Nurtures, supports and cherishes the planet as well as your people.

Releases love, compassion and care throughout your organisation.

Challenges the status quo and is a catalyst for positive change.

Uses empathy, trust and mutual respect to drive success and encourage the best in others.

By becoming a genuinely dynamic and human leader who’s driven by principle, purpose and passion, you’ll make a more profound impact on your business and the world as you create a legacy to be proud of.