BUSINESS PROCESS CHANGE: A BUSINESS PROCESS MANAGEMENT GUIDE FOR MANAGERS AND PROCESS PROFESSIONALS (THE MK/OMG PRESS)
Book ID/图书代码： 06684515B77406
English Summary/英文概要： Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: * How to develop business models and business process architecture * How to integrate decision management models and business rules* New material on service processes and on dynamic case management* Learn to integrate various approaches in a broad business process management approach * Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma* Learn how all the different process elements fit together in this best first book on business process, now completely updated * Tailor the presented methodology, which is based on best practices, to your organization’s specific needs * Understand the human aspects of process redesign* Benefit from all new detailed case studies showing how these methods are implemented
Chinese Summary/中文概要： 《业务流程变化（第三版）》提供了关于业务流程变化的平衡视图。畅销书作者保罗哈蒙提出了关于成功业务流程管理改进的概念、方法、案例，包含了各个方面和阶段。这个版本的更新和添加的是商业模式和业务流程架构开发，整合决策管理模型和业务规则，服务流程和动态案例管理，广泛的业务流程管理方法的各种方法的新材料。
新版本的新内容：*如何开发商业模式和业务流程架构*如何整合决策管理模型和业务规则*服务流程和动态案例管理的新材料*学习整合各种方法在广泛的业务流程管理方法*广泛的修订和更新业务流程管理系统的地址，以及整合过程的重新设计和六西格玛* 学习如何将不同的流程元素整合起来。在这本最佳的业务流程第一书里现在已经完全更新了*这是基于最佳实践，针对您组织的具体需求的量身定做的方法*从人的角度方理解流程重新设计*受益于所有新的详细研究这些方法是如何执行的案例研究。(YYW)
Awards/获奖情况：这是一本关于业务流程管理的好书。如果你刚刚接触BPM，想找到如何从头开始走向有进展的流程的方法，这是符合你的要求的书。通过构建BPM COE的信息材料是不够的，但我还是给出五个初始办法，因为在我开始BPM项目时榜上了大忙，是可行的办法。我的公司在启动项目时用的就是BTP趋势的方法。
This is a very good book for practical BPM. If you new to BPM and would like to find the way how to walk and start up from the beginning to advance process, this is meet your requirement. By the way the material of how to build BPM CoE is not enough information, but I still give five start because it help me start BPM project and methodology is practical. My company use BPTrends methodology as startup project.
About the Author/作者介绍： 保罗哈蒙是业务流程趋势公司的共同创始人www.bptrends.com -国际流行的网站，每月提供各种关于业务流程管理的趋势，方向和最佳时间的免费文章，专栏，调查，书评。保罗也是BP 趋势协会（BPTA）的联合创始人、首席专家，和首席顾－www.bptrendsassociates.com --一家专业服务公司，提供管理教育，培训，并为对业务流程管理有兴趣的团体提供咨询服务。
Paul Harmon is a co-founder and executive editor at Business Process Trends - www.bptrends.com - an internationally popular website that provides a variety of free articles, columns, surveys, and book reviews each month on trends, directions and best practices in business process management. Paul is also a co-founder, chief methodologist, and a principal consultant of BPTrends Associates (BPTA) - www.bptrendsassociates.com -- a professional services company providing executive education, training, and consulting services for organizations that are interested in understanding and implementing business process management.
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