MANAGING IN THE DISCOMFORT ZONE

Book ID/图书代码： 11922005B01795

English Summary/英文概要： Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; awkward or embarrassing situations like aspects of networking or prospecting. Too often, managers and others find themselves in the ‘discomfort zone’ with no chance of avoiding involvement and every wish to steer clear of the unpleasantness. This book faces these difficulties head-on and offers a wealth of excellent advice about reducing the discomfort, taking the right action and increasing the result. The key is to recognise the problem of inaction or avoidance, and to put yourself in the discomfort zone on a regular basis.

Chinese Summary/中文概要： 为什么你想要采取有效行动会这么难？你又是怎么做到的呢？ 人类本性就使我们很难做到这一点，或者说总是拖延或三心二意（之后的结果当然可想而之）。有那么多麻烦事要应付，譬如说解雇人或者应付一些尴尬的举止、表现；处理像威吓、歧视这样敏感的问题。 经理人往往会很容易陷入“窘境”，面对这样的尴尬事，躲之不及。 而《如何克服尴尬境遇》却单刀直入，直面这些麻烦事，它提出了一大堆相当绝妙的策略，指导我们如何采取适当的行动，关键之处是要充分认识惰怠和被动性，使自己不断适应这些窘迫境遇。

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Format:TRADE PAPERBACK

Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE

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