THE POWER OF STAY INTERVIEWS FOR ENGAGEMENT AND RETENTION (SECOND EDITION)

Book ID/图书代码： 11724019C00016

English Summary/英文概要： An Updated Classic for Reducing Turnover and Improving Engagement. For decades organizations have struggled to better engage and retain their best employees. Retention expert Richard Finnegan proposes a proven and proactive approach, the Stay Interview: an easy-to-use tool to uncover, anticipate, and resolve issues and concerns before your best employees leave. Stay Interviews do three things that employee surveys do not: they deliver information that can be used today; they give practical insights for engaging and retaining top performers; and they provide managers with a reliable process for developing individual stay plans. One of SHRM’s all-time bestselling books, The Power of Stay Interviews,is now revised and updated to reflect Generations at work, including Millennials and Older Workers, brand-new Stay Interview questions, and introduces “Finnegan’s Arrow”—a potent business-driven strategy for Stay Interviews.

Chinese Summary/中文概要： 减少营业额和提高敬业度的更新的经典。几十年来，企业一直在努力更好地吸引和留住最优秀的员工。挽留专家理查德•芬尼根提出了一个行之有效的、积极主动的方法，即“留下来面谈”:在你的最佳员工离开之前，一个易于使用的工具来发现、预测和解决问题。留职面谈做了员工调查做不到的三件事:它们传递的信息可以在今天使用;它们为聘用和留住优秀员工提供了实用的见解;他们为管理人员提供了一个可靠的流程来制定个人的住宿计划。美国人力资源管理协会(SHRM)有史以来最畅销的书籍之一《留职面谈的力量》现已进行了修订和更新，以反映工作中的几代人，包括千禧一代和年长的员工，全新的留职面谈问题，并引入了“芬尼根之箭”——一种强有力的企业驱动留职面谈策略。（WYL）

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About the Author/作者介绍： 迪克•芬尼根是C套件分析和芬尼根研究所的首席执行官，他是公认的留职面谈方面的领军人物，并与世界各地的许多公司合作，以提高他们的参与度和保留率。作为高管会议的高需求主题演讲者，芬尼根的其他著作包括：HR的最大挑战，在困难时期保持良好的状态，进行面试，以及提高团队的员工敬业度。

Dick Finnegan, CEO of C-Suite Analytics and the Finnegan Institute, is widely recognized as the leading thinker on Stay Interviews and has worked with scores of companies around the world to improve their engagement and retention. A high-demand keynote speaker for executive meetings and conferences, Finnegan’s other books include HR’s Greatest Challenge (SHRM), Rethinking Retention in Good Times and Bad, The Stay Interview, and Raise Your Team’s Employee Engagement Score (AMACOM).

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