A MANAGER’S GUIDE TO IMPROVING WORKPLACE PERFORMANCE

Book ID/图书代码： 00431007B15224

English Summary/英文概要： Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008

Selected for the 2008 ISPI Award of Excellence for Outstanding Communication

Foreword by Marshall Goldsmith

While many supervisors know how to identify flaws in their employees’ performance, only the best managers truly know what it takes to fix the problem. A Manager’s Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by:

* using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets

* tailoring the amount of direction and support to an employee’s specific abilities and motivations

* applying the Situational Leadership model to teams and individual employees.

Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.

Chinese Summary/中文概要： 尽管许多主管都知道如何发现员工表现中的缺陷，但只有最优秀的主管才真正知道如何解决问题。本书为读者提供了一种实用而循序渐进的方法，即通过分析员工的问题领域、制定创造性的解决方案和实施变革来引导员工追求卓越。员工绩效专家Roger Chevalier帮助成千上万的经理和人力资源专业人员激发员工的潜能。通过案例研究和现实生活中的例子，他向主管们展示了如何让员工从优秀变为卓越:

*使用绩效辅导流程、绩效咨询指南和绩效分析工作表等工具

*根据员工的具体能力和动机调整指导和支持的力度

*将情境领导模式应用于团队和员工个人

本书实用而权威，针对经理们在职场所面临的重大挑战提供了一个积极而现实的解决方案。（LYR）

Awards/获奖情况：2008年获国际绩效提升协会（ISPI）卓越成就奖

2008年获ISPI卓越沟通奖

由Marshall Goldsmith撰写前言

“本书可作为企业培训教材，为经理提供更优质的员工管理技能。”——BPTrends

“本书巧妙地弥合了人力绩效技术(HPT)的实践（及术语）和经理日常工作之间的鸿沟。”）——《绩效提升》

"...this book could easily serve as a textbook for company courses designed to provide managers with better employee management skills." -- BPTrends

“With this book, Chevalier deftly bridges the gap between the practice (and jargon) of human performance technology (HPT) and the day–to-day work of line managers.” Performance Improvement

About the Author/作者介绍： Roger Chevalier，在员工绩效及培训方面拥有30多年的经验。在2006年之前，他一直担任国际绩效提升协会(ISPI)的认证主任。

Roger Chevalier (Rohnert Park, CA) has nearly 30 years of experience as an expert in employee performance and training. He was the Director of Certification for the International Society for Performance Improvement (ISPI) until 2006.

Format:

Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE

Complex/Traditional Chinese/繁体中文：AVAILABLE

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