DISAGREEMENTS, DISPUTES, AND ALL-OUT WAR: 3 SIMPLE STEPS FOR DEALING WITH ANY KIND OF CONFLICT
Book ID/图书代码： 00431007B15302
English Summary/英文概要： The potential for conflict exists in every interaction. But when one doesn’t know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham Scott shows readers how to identify the reason for the conflict, recognize and control the emotional factors, and find the best solution. Disagreements, Disputes, and All-Out War offers a simple but proven system for resolving conflicts resulting from:
*poor communication and misunderstandings
*different agendas, interests, and values
*political power struggles
*incorrect assumptions about others’ motives and actions
*difficult people
Written in an accessible, conversational style, packed with real-life examples, and including simple exercises and tools to help assess conflict situations, this indispensable guide shows readers how to handle whatever life throws at them.
Chinese Summary/中文概要： 每一次合作都存在矛盾冲突的潜在可能。但是如果人们不知道如何去处理这样的状况的话，那生产效率就会受到影响甚至会产生毁灭性的后果。问题的关键是如何避免冲突发生，但是有技巧地认清和控制冲突的本质也能产生最好的结果。本书具有非常大的实用价值，作者Gini Graham Scott教会读者如何辨认冲突的来由，认清和掌控情绪因素，并找到解决问题的最佳方案。本书提供了一下几种冲突的解决方案：
*不良的沟通方式和误解
*不同的兴趣和价值观
*政权较量
*对他人行为和动机的错误假设
*难相处的人
行文简单，以对话方式呈现，并配上了实际生活中的例子，和简单的练习方法，这本书定能让读者面临的各种难题迎刃而解。(兼职翻译-LN)
Awards/获奖情况：“Gini Graham Scott解开了我们为什么会产生冲突的谜团，并且告诉我们应该如何解决这些冲突——避免、适应、合作和解决——本书让我想起我曾碰到的各种难相处的人，现在我也更能理解他们为什么会这样了。这本书甚至让我有冲动去制造一场冲突来试试看其中的理论——不过我也开始变成一个矛盾的规避者了。”——Marci Alboher，纽约时代博客“专业职业”作家
About the Author/作者介绍： 基尼格雷厄姆斯科特博士是制造改革和创造性交流与研究会的奠基人兼主席。她已经出版３５本书，其中包括《与坏老板工作的生存指南》和《与人类工作的生存指南》。她曾接受过早安美国、奥普拉秀、纽约时报和大都市的采访。
Gini Graham Scott, Ph.D. (Oakland, CA) is the Founder and Director of Changemakers and the author of many books, including A Survival Guide for Working with Bad Bosses (978-0-8144-7298-9), and A Survival Guide for Working with Humans (978-0-8144-7205-7). Frequently sought out by the media, she has been interviewed for Good Morning America, Oprah, Geraldo at Large, Montel Williams, The O’Reilly Factor, The New York Times, Glamour, and Cosmopolitan.
Format:电子手稿
Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE
Complex/Traditional Chinese/繁体中文：AVAILABLE
Sales in other countries/其他国家销售情况：
原文第一章内容：暂无
手稿：暂无
大纲：暂无