DEAR CUSTOMER SERVICES: LETTERS FROM THE WORLD’S MOST TROUBLESOME SHOPPER

Book ID/图书代码： 09220008B22385

English Summary/英文概要： Terry Ravenscroft is back, putting pen to paper once more, and this time he’s taking on the major food and drink corporations. No one is safe as Terry targets companies from Kellogg’s and Ryvita to Mars, Heinz and Cadbury with his irritating epistles. Terry tackles everything from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it’s impossible to ’feel the nuts’ in Nutella spread ’despite going through it with a fine tooth comb’.Combining the author’s trademark humor with a sly nod at the megalomania of global corporations, "Dear Customer Services" is a letters book with a difference, giving everyone who’s ever had a reason to dislike the big companies a big laugh at their expense!

Chinese Summary/中文概要： 對各大公司的客服部不滿嗎? 報仇的機會來了…
Terry Ravenscroft 08新書，針對各大食品公司所進行一連串的嘲諷，如
Kellogg’s (家樂氏 燕麥早餐)
Mars (瑪氏糖果公司 旗下產品 M&M巧克力 士力架巧克力 Cesar 西莎)
Cadbury (吉百利 世界知名糖果公司)
FERRERO ROCHER (意大利金莎巧克力)

Awards/获奖情况：Rory McGrath
`This book should carry a government health warning - readers could very well die laughing.’
June Whitfield
`Customer Services beware - Terry Ravenscroft is on the letter-writing warpath again. So funny.’
Andy Hamilton
`An extremely funny book - especially for those of us who dream of taking revenge on Customer "Service" officers. Now Terry Ravenscroft has done it for us.’

About the Author/作者介绍： Terry Ravenscroft is a TV scriptwriter. He has written for Les Dawson, The Two Ronnies, Morcambe and Wise, Alas Smith and Jones, Not The Nine O’Clock News, Dave Allen, Ken Dodd, Roy Hudd, Hale and Pace and many others. He also wrote many episodes of Terry and June and the award-winning Star Terk Two.

Format:TRADE PAPERBACK

Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE

Complex/Traditional Chinese/繁体中文：AVAILABLE

Sales in other countries/其他国家销售情况：

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