WINNING WITH THE EMPLOYEE FROM HELL: A GUIDE TO COACHING AND MOTIVATION

Book ID/图书代码： 00110904B04747

English Summary/英文概要： This guide helps managers determine which of their problem employees may need a little encouragement, a little direction, a full-fledged attitude adjustment, or to be set free. Managers learn how to work with a myriad of challenging personality types-from those who just can’t seem to get the job done to negative, whiny, and uncooperative ones. Employers learn the importance of setting goals, observing and assessing performance, and responding with motivating and nonnegotiable performance standards.

Chinese Summary/中文概要： 有时候，你会遇到十分头痛的雇员，令你整天心情不爽。例如，有的人不论你如何点拨他们，总是干不好活；有的人干脆不合作，影响了他人的情绪。作者提出了4条措施：设定目标，观察表现，评定成绩，给予激励或制定严格标准。根据不同的情况，区别对待：有的人需要鼓励，有的人需要指导，有的人需要调整态度，有的人则让他离开。

Awards/获奖情况：

About the Author/作者介绍： Shaun Belding is the president of Belding Skills Development Corporation, a national performance consulting company, and the founder of RetailTrack Mystery Shopping Inc., a retail mystery-shopping company. He is the author of the Winning with the . . . from Hell series. He lives in Kanata, Ontario.

Format:TRADE PAPERBACK

Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE(到期可授)

Complex/Traditional Chinese/繁体中文：AVAILABLE

Sales in other countries/其他国家销售情况：

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