A SURVIVAL GUIDE FOR WORKING WITH HUMANS: DEALING WITH WHINERS, BACK-STABBERS, KNOW-IT-ALLS AND OTHER DIFFICULT PEOPLE
Book ID/图书代码： 00431010B38226
English Summary/英文概要： Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.
A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:
* Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation
A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.
Chinese Summary/中文概要： 辦公室【麻煩先生】定義:抱怨不停者、背後中傷者、自認無所不知者，以及其他……
職場人際關係的複雜性不亞於風波詭秘的政壇，許多新人或從其他地方轉行而來的人，因為不熟悉這種水性，而不慎溺水的大有人在，而辦公室內層出不窮的麻煩先生們更是讓人焦頭爛額。
人在江湖，既身不由己，就得去熟悉這種江海湖河的水性，去學習正確處理與麻煩先生們的人際關係，才能使自己在漩渦重重中穩紮穩打，見招拆招，變阻力為動力，如魚得水，暢遊職場。
作為一本職場人際關係黃金指南，這本《輕鬆搞定麻煩先生》收錄各種互動習題，並陳列出職場中可能遇到的各種麻煩事兒，教你如何將這些問題各個擊破。
進退兩難時，我該怎麼辦？
如何解決每天的煩心事？
何時開口，何時閉嘴？
如何從劣勢中優雅抽身？
積極，幽默又高效，為你提供了一系列方法，幫助你更好地處理日常工作中所遇到的問題。《輕鬆搞定麻煩先生》定能幫助您在職場中如魚得水！(Ruby)
Awards/获奖情况："...easy to read, and rather cleverly constructed."---Training
"Gini Graham Scott has provided a practical hands on work book for everyday situations in the workplace."---Dale Marie Golden, Vice President, Premier Bank Inc, Wells Fargo Bank
About the Author/作者介绍： 基尼•格雷厄姆•斯科特博士是Changemakers and Creative Communications & Research的創辦者，著有35本著作，她的作品包括《Work with Me!: Resolving Everyday Conflict in Your Organization》、《30 DAYS TO A MORE POWERFUL MEMORY》等。基尼博士曾數度接受著名媒體的採訪，其中包括《紐約時報》、《早安美國》、《奧普拉脫口秀》等節目。
Gini Graham Scott, Ph.D. (Oakland, CA) is the founder and director of Changemakers and Creative Communications & Research. She is the author of 35 books, including Work with Me!: Resolving Everyday Conflict in Your Organization. She wrote the Work it Right! column, upon which this book is based, for the Oakland Tribune.
Format:TRADE PAPERBACK
Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE
Complex/Traditional Chinese/繁体中文：AVAILABLE
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