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上传日期:2011-7-18 0:00:00

THE COMPLETE GUIDE TO SALES FORCE INCENTIVE COMPENSATION: HOW TO DESIGN AND IMPLEMENT PLANS THAT WORK

Book ID/图书代码: 00431011B46747

English Summary/英文概要: "If you’re like most sales leaders, your incentive program is a constant challenge, as you try to jumpstart sales, energize a geographically dispersed and autonomous workforce, and motivate salespeople to achieve ambitious revenue goals. And sometimes it seems like you just don’t know what works; your products and markets are changing, the incentive program that was so successful last year no longer produces the desired results, or perhaps the generous incentive program you created has yielded a corps of highly paid salespeople who spend most of their time on existing clients and minimal time generating new business -- and threaten to walk away with your customer base if you scale back paychecks!

Incentive programs are seductively powerful but complicated instruments. Without careful planning and implementation, they can be too stingy to motivate, too complex to understand, too quick to reward mediocre results, and too difficult to implement. But a well-designed and implemented incentive program is an essential tool for building a motivated, highly effective sales force that delivers the results you need.

The Complete Guide to Sales Force Incentive Compensation is a practical, accessible, detailed roadmap to building a compensation system that gets it right by creating motivating incentives that produce positive outcomes. Packed with hundreds of real-life examples of what works and what doesn’t, this important guide helps you:

Understand the value of building an incentive plan that is aligned with your company’s goals and culture.

Avoid the common trap of overusing incentives to solve too many sales management problems.

Measure the effectiveness of your current incentive program, employing easy-to-use tools and metrics for pinpointing its weak spots.

Design a compensation plan that attracts and retains successful salespeople, including guidelines for determining the correct pay level, the best salary incentive mix, the proper performance measures, and the right performance payout relationship.

Select an incentive compensation plan that works for your organization -- then test the plan before it is launched.

Set territory-level goals that are fair and realistic, and avoid overpaying the sales force because goals are too easy, or demoralizing salespeople by having goals that are too difficult or not fairly assigned.

Create and manage sales contests, SPIFFs (Special Performance Incentive for Field Force), and recognition programs that consistently deliver the intended results.

Manage a successful transition to a new compensation plan and build efficient administration systems to support your plan.

Every year, corporations spend $200 billion compensating their sales forces, with extremely mixed results. Make sure every dollar you spend is helping to achieve your goal of creating an empowered, effective sales force that drives your company’s success. Packed with ready-to-use formulas and assessment tools and a wealth of insights from frontline sales managers and executives, The Complete Guide to Sales Force Incentive Compensation is your hands-on, easy-to-read playbook for crucially important decisions."

Chinese Summary/中文概要: “如果你和大多销售负责人一样,激励计划将是一个持续的挑战,因为你要尝试提振销售,为地理上分散和自主的劳动力注入活力,并激励销售人员,实现宏伟的收益目标。有时你似乎不知所措,产品和市场不断变化,去年是这样激励方案是成功的,却不再产生预期的效果,或者你建构的大方的激励计划,使得高薪的销售队伍耗费了大量时间在现有客户身上,缩短了开展新业务的时间-同时,如果你的薪水相应减少,可能会带走你的基本客户群!

激励计划是诱人的功能强大,但复杂的金融工具。如果没有精心的策划和实施,他们可太抠门激励,太复杂,理解,奖励成绩平平太快,太难以实施。但是,一个精心设计和实施激励计划是一个必不可少的工具,为建设一个动机,高效的销售队伍,可提供您需要的结果。

对于建立一个能够激发动机产生积极效果的薪酬系统而言,本书提供了实用,方便,详细的路线图。本书内含数百个成功和失败的实例,对你将有很大帮助:

理解建设一个与公司目标和文化相一致的激励计划的价值。

避免过度使用激励机制以解决过多销售管理问题的常见陷阱。

衡量你目前激励方案的有效性,针对其薄弱点采用易于使用的工具指标。

设计一个吸引和留住成功的销售人员的薪酬计划,包括为指导方针,确定适当的薪酬水平,最佳薪酬激励组合,适当的绩效衡量,和恰当的绩效支付关系。

选择一个在组织中有效的激励绩效计划,推出之前,对该计划进行试验。

设置公平和现实目标的范围和层次,避免因目标太容易一些销售人员薪酬过高,或目标太困难或不公平分配,部分销售人员士气低落。

营造和开展销售竞赛,SPIFFs(一线人员的特殊表现奖励),和始终如一提供预期结果的识别方案。

向新薪酬计划成功过渡,并建立有效的支持计划的管理系统。

每年,公司花费2,000亿美元对销售人员进行奖励,却产生了极其混杂的结果。确保所花的每一美元,能帮助创建授权的,有效的销售队伍,进而实现公司成功。本书内有现成的公式和评估工具和来自一线的销售经理和管理人员丰富的见解,本书是你做出重大决定是,手边的,易懂的一本操作手册。(兼职翻译-LNL)

Awards/获奖情况:

About the Author/作者介绍: Andris Zoltners是在美国西北大学凯洛格管理学院的市场营销教授。

Prabhakant Sinha在凯洛格商学院和欧洲管理中心教授高效销售团队课程。

他们是ZS 协会的创始人和联合主席,该协会是一个全球商业咨询公司,他们是本书的合著者。

Sally Lorimer是一个销售及市场推广方面的顾问, ZS 协会的前任主席。

Andris Zoltners is a professor of marketing at the Kellogg School of Management at Northwestern University.

Prabhakant Sinha teaches courses on sales force effectiveness at Kellogg and the Management Centre Europe.

They are founders and co-chairmen of ZS Associates, a global business consulting firm and coauthors of The Complete Guide to Accelerating Sales Force Performance.

Sally Lorimer is a consultant specializing in sales and marketing and a former principal at ZS Associates.

Format:电子手稿

Rights Status/版权销售情况:Simplified Chinese/简体中文:AVAILABLE

Complex/Traditional Chinese/繁体中文:AVAILABLE

Sales in other countries/其他国家销售情况:

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