EMOTIONAL INTELLIGENCE FOR PROJECT MANAGERS: THE PEOPLE SKILLS YOU NEED TO ACHIEVE OUTSTANDING RESULTS (SECOND EDITION)

Book ID/图书代码： 00431012B57921

English Summary/英文概要： When technical know-how just doesn’t cut it…

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn’t enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success.

Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They’ll learn how to:

• Set the tone and direction for the project

• Communicate effectively

• Motivate, inspire, and engage their team

• Encourage flexibility and collaboration

• Deal productively with stress, criticism, and change

• Establish the kind of high morale that attracts top performers

• And more

The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most care fully orchestrated project can fall apart. This indispensable guide gives project managers the tools they need to create winning teams and get the job done right and on time

Chinese Summary/中文概要： PM良好的情緒智力(EI)及人際處理能力
是管理成功與否的關鍵點

研究顯示，在管理成功的因素中，情緒智力(EI)就佔了70~80%的比例！專業技能已經不是成功最重要的要件，現在的專案經理(PM)除了要加強人際往來能力，EI也是不可或缺的能力之一。除了加強自己的EI，帶領部署更要帶心！在自我成長部分，本書說明如何自我覺察及自我管理，以及僕人式領導(Servant Leadership)，在領導方式方面則有以下說明：

- 為執行中的專案設立明確方向以及良好風氣
- 有效率的溝通方式
- 如何激勵鼓舞團隊
- 鼓勵彈性變化與團隊合作
- 將壓力、批評和改變等窒礙發展的負面因素轉化為增加生產的動力
- 激勵團隊的士氣，吸引優秀人才

本書作者Anthony Mersino, PMP, PMI-ACP有27年的專案管理經驗，在各大企業開設 Project Leadership及Agile method課程，客戶包括IBM、亞培(Abbot Labs)、優利(Unisys)、ARAMARK、Wolters Kluwer、凱雷投資集團(The Carlyle Group)、美國銀行(Bank of America)、Hayneedle、Blue Cross Blue Shield等。

Contents

PART 1: An Introduction to Emotional Intelligence
1. My Growth in Emotional Intelligence
2. A Brief Primer on Emotional Intelligence
PART 2: Project Management Begins with Self-Management
3. Self-Awareness
4. Self-Management
PART 3: Building Project Stakeholder Relationships
5. Social Awareness
6. Relationship Management
PART 4: Using EQ to Lead Project Teams
7. Project Team Leadership
8. Creating a Positive Team Environment
9. Leveraging Emotional Intelligence on Large and Complex Projects
10. Success with Agile Projects
(Eva)

Awards/获奖情况："...covers all the people skills that project managers need to get the job done.” —Project Management Tips

“A well-structured, easy read that delivers results . . . a worthy investment, particularly for aspiring or current project management professionals.” — PM World Today magazine

“It’s the book I wished I’d written. If you don’t own a copy, go out and get one.”— Elizabeth Harrin, pm4girls.com

About the Author/作者介绍： ANTHONY MERSINO, PMP, PMI-ACP has more than 26 years of project management experience. He has trained and consulted on Project Leadership and Agile methods for a wide variety of clients.- See more at: http://www.amacombooks.org/book.cfm?isbn=9780814432778#sthash.Gh5XA2Lo.dpuf

Format:TRADE PAPERBACK

Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE(到期可授)

Complex/Traditional Chinese/繁体中文：AVAILABLE

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