NOT JUST CHINA: THE RISE OF RECALLS IN THE AGE OF GLOBAL BUSINESS
Book ID/图书代码： 08296013B59794
English Summary/英文概要： Product recalls spanning toys, children’s products, food, pet food, and automobiles have increased dramatically in the recent past. Consequently, the safety of imported products has been pushed to the top of the agenda for companies, consumers, and governments. It has often been argued that recalls occur due to differences among national standards, cost pressures and opportunistic behavior by companies. However, analysis of US toy recalls over a 20 year period reveals that the key to decreasing recalls and harm from defective products lies in improving product designs, learning from recalls and swiftly acting on incidents. Together, these point to the inherent dangers in the disaggregation of value chain and the need to effectively manage those dangers.
Chinese Summary/中文概要： 在过去的几年里召回生产的玩具，儿童用品，食品，宠物食品，以及汽车的事件数量已经急剧增加。因此，进口产品的安全性已被提上企业、消费者和政府的日程。人们常常认为，发生召回事件是由于不同国家标准之间的差异，成本的压力和公司的机会主义行为。然而，研究分析美国20多年的玩具召回表明，减少产品召回和次品危害的关键在于提高产品的设计，从中吸取经验教训并迅速采取应对措施。总而言之，内在的这几点因素给价值链的断裂造成风险，因此需要有效管理这些风险。（Pêche）
Awards/获奖情况：Named to CHOICE’s Outstanding Academic Titles list!"Bapuji has spent a big part of his professional career looking into the genesis of product recalls, and this erudite book shows his diligence . . .the author’s passion for the subject and his desire to shatter common misconceptions form the backbone of this interesting, timely book. Highly recommended." - Choice
"At a time "China bashing" is in the air, Hari Bapuji explodes the myth that product recalls are a "China problem." While China - or more specifically sloppy manufacturing at some firms in China - certainly is a part of the problem, the real problem is much bigger and wider. I expect this well-researched, well-written book to be a must read for anyone interested in global business, strategic management, supply chain management, and business ethics." ~ Mike Peng, Provost’s Distinguished Professor of Global Strategy, University of Texas at Dallas and author ofGlobal Business and Global Strategy
"The recalls of 2007 and 2008 have focused the world’s attention on product safety. People realized that the product safety nets in the United States and around the world are failing to protect consumers, especially children, from unsafe products such as toys. Dr. Bapuji’s book examines how the product safety net is broken and how it can be repaired. Based upon extensive research, Dr. Bapuji refocuses the conversation about the causes of the product safety recalls to include an examination of why the recalls occurred and how the recall process should be improved to make it more effective for consumers. This book is an important addition to the body of research on product safety and recall effectiveness and should be read by everyone working on designing, making ,selling, testing, buying or using consumer products." ~ Rachel Weintraub, Director of Product Safety and Senior Counsel, Consumer Federation of America; Past President, International Consumer
Product Health and Safety Organization (ICPHSO)
About the Author/作者介绍： 哈里 巴普吉（Hari Bapuji）是加拿大曼尼托巴大学阿斯皮尔商学院的副教授。2007年的玩具召回危机期间，巴普吉博士的研究成果受到全球媒体的引述和查实，在打造产品召回事件的公众讨论方面颇具影响力。巴普吉博士的研究成果已经在许多主要的管理杂志上发表。Hari Bapuji is an Assistant Professor at the Asper School of Business, University of Manitoba, Canada. During the toy recall crisis of 2007, Dr. Bapuji’s research was cited and examined by media around the world and was influential in shaping public debate on product recalls. Dr. Bapuji’s research has appeared in a number of leading management journals.
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