THE MANAGEMENT TRAINING TOOL KIT: 35 EXERCISES TO PREPARE MANAGERS FOR THE CHALLENGES THEY FACE EVERY DAY
Book ID/图书代码： 00431014B67801
English Summary/英文概要： Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges they’ll face: people problems. "The Management Training Tool Kit" includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features: 35 succinct yet nuanced case studies that examine common challenges; probing discussion questions that help pinpoint core issues; practical solutions that can be put to use resolving problems; role-playing exercises that bring the case studies alive; and guidelines that help trainers lead with skill and accuracy. New managers will make mistakes. But "The Management Training Tool Kit" will help them overcome obstacles with skill and confidence.
Chinese Summary/中文概要： 大多数人通过经验学的最好。然而，新的管理者往往被扔在前线，完全没有经验处理他们将面临的最严峻的挑战：员工的问题。 《管理培训工具套件》包括所有你需要为管理准备的任何工具。它提供现实生活中的案例研究和分析练习，如士气一落千丈，人际冲突，生产力下降，破坏性的员工，性骚扰投诉等更多问题的解决。这本创新的培训指导的特点：针对共同挑战的35个简明而细致入微的个案研究；探究讨论的问题，帮助找准核心问题；切实可行的解决方案可以投入使用以解决问题；让案例研究生动起来的角色扮演练习；以技巧和准确性指引和帮助培训人员的领导力。新的管理者会犯错误。但《管理培训工具套件》将帮助他们以技巧和信心克服障碍。（LNL）
Awards/获奖情况：“真实世界的情景，35个案例背后的艰难决定，艾伦•克拉迪勾画出这一套针对经理和主管的训练演习。”——HR杂志
“.....对于年轻或新的管理人员来说一个很好的资源，同时对于那些想要继续改进和做好准备的管理人员来说也很有用......”——《策略：企业学习与生活》
"Real-world situations and genuine, tough decisions are behind the 35 case studies Alan Clardy lays out in this set of training exercises for managers and supervisors." "--HR Magazine"
“…a great resource for young or new managers, but also for those who want to continue to improve and prepare themselves…” --Strategy: Business Learning & Life
About the Author/作者介绍： 艾伦•克拉迪博士是陶森大学的心理学教授，以及人力资源发展研究生学位课程的主任，并且写了许多有关人力资源问题的文章和书籍。ALAN CLARDY, PH.D., is a professor in the Psychology Department and director of the Human Resource Development Graduate Degree Program at Towson University, as well as the author of many books and articles on HR issues.
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Rights Status/版权销售情况：Simplified Chinese/简体中文：AVAILABLE
Complex/Traditional Chinese/繁体中文：不确定
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